Frequently Asked Questions
Looking for answers? Here’s everything you need to know about Liquidline in Ireland, from products and accounts to deliveries, subscriptions and machine support.
What is the minimum order quantity for subscriptions?
There is no minimum order quantity, you can subscribe to just one item or as many as you need.
How do I cancel my subscription?
Log in to your account, head to your subscription settings and click cancel. There’s no minimum commitment, so you can stop at any time.
Can I amend the frequency of an existing subscription?
Yes, with the My Account dashboard, you’re in complete control. You can easily change your delivery schedule, skip an order, or pause your subscription whenever you need to.
How do I set up a subscription?
Once logged into your account, simply browse the products you need, click the “Subscribe” button beside each one and choose how often you’d like it delivered. You can add multiple products to a single subscription order for convenience.
How do subscriptions work?
Our subscription service lets you set up automatic deliveries for your go-to supplies, coffee beans, tea, sugar, cleaning products, cups and more, so you never run out. It’s the easiest way to keep your workplace stocked without having to remember to reorder.
Which Café Bonté blend is best for my drinks?
- Platino: Bold dark roast, great for lattes, cappuccinos, and punchy espressos.
- Milano: Dark with chocolate + maple, ideal for flat whites, americano, or espresso.
- Italia: Medium roast, balanced for all milk drinks and bean-to-cup machines.
- Java: Smooth medium roast, perfect for americanos, filter, or gentle milk drinks.
- Triple Certified: Light, nutty, fruity, best for black coffee and lighter milk drinks.
- Misty Mountain: Bright, berry notes, great for filter and longer drinks.
- Decaf: Full-flavoured dark roast, suits americanos and lattes any time of day.
What is Café Bonté?
Café Bonté is our signature coffee range, ethically sourced and expertly roasted, with blends tailored for espresso, milk-based drinks and bean-to-cup machines. Whether you prefer smooth and balanced or bold and intense, there’s a profile to suit your menu and audience.
Do you offer seasonal drinks?
Yes, we release limited-edition recipes, syrups and promotional kits to help you create seasonal drinks all year round.
Can I reorder previous purchases in my account?
Yes. Your full order history is stored in your My Account dashboard, making it easy to find and reorder the products you use most often. Whether it’s your favourite coffee beans, cleaning supplies, or cups, you can repeat a past purchase in just a few clicks.
How do I reset my password?
Click “Forgot Password?” on the login page. You’ll receive a secure reset password link by email. If it doesn’t arrive, check spam or contact our team for further support and we’ll assist.
What can I do in my account?
View order history, reorder in one click, manage subscriptions, update addresses and contacts, save favourites, and track deliveries. It’s designed to make top-ups and maintenance supplies effortless.
How do I create an account?
Once you become a customer at Liquidline Ireland, we’ll set you up with access to our My Account feature, where you can manage orders, track deliveries and view your purchase history. To activate your account, simply contact our team at [email protected] or call us on 01 263 6363. We’ll send you a secure activation link by email as part of your onboarding process. Just follow the simple steps to register and start ordering straight away.